We want you to love everything you receive from us, but we understand not everything works out!
Online orders are subject to the same return/exchange policy as in-store purchases. Purchases will have 10 days from the day the order is delivered to the shipping address to initiate a return or exchange (subject to availability). one. will gladly accept any merchandise in it's original condition with tags attached. Acceptable returns will receive a store credit that is stored in our computer system and is good for a year!
We do not offer refunds.
ALL SALE items, Seasonal items & Jewelry are final sale.
We thoroughly inspect all items when we receive them, but if you believe you've received a damaged or defective item, please do not hesitate to reach out to us via email firstname.lastname@example.org so we can take care of it. We want you to love everything you purchase from us and we will work with you to make it right!